Welcome to Hannah’s Medical Aesthetics

Effective Date: 1 January 2025

‍Hannah’s Medical Aesthetics ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

By accessing our website or engaging with our services, you acknowledge and agree to the practices described in this policy.

‍1. Information We Collect
‍We may collect and process the following types of personal data:

‍Personal Identification Data: Name, email address, phone number, postal address, date of birth.
‍Appointment & Service Data: Treatment preferences, medical history (where applicable), and records of past bookings.
‍Payment & Transaction Data: Billing details, payment card information (processed securely via third-party payment providers).
‍Technical & Usage Data: IP address, browser type, pages visited, session duration, and other analytics data collected through cookies.
‍Communication Data: Messages sent via contact forms, emails, or chat support

.2. How We Use Your Information
‍We use your personal data for the following purposes:
‍To provide and manage our services, including appointment scheduling and client communication.
‍To personalise your experience, tailoring our recommendations based on past treatments and preferences.
‍To improve our website, analysing visitor behaviour and enhancing user experience.
‍To process transactions securely, ensuring safe and efficient payment processing.
‍To send promotional materials and offers, only if you have provided consent to receive marketing communications.
‍To comply with legal and regulatory obligations, ensuring adherence to relevant industry guidelines and laws.

‍3. How We Store & Protect Your Data
‍We implement strict security measures to safeguard your personal data, including:
‍Secure servers to store data with encryption protocols.
‍Restricted access controls, ensuring only authorised personnel can access sensitive data.
‍Regular security assessments to protect against data breaches and cyber threats.
‍Data retention policies, storing personal information only as long as necessary for its intended purpose.While we take reasonable precautions, no method of transmission over the internet is 100% secure.

If you suspect any unauthorised use of your data, please contact us immediately.

‍4. Sharing Your Information

‍We do not sell or rent your personal data. However, we may share your information in the following cases:

‍With third-party service providers for essential services such as payment processing, appointment scheduling, and email communications.
‍With legal authorities if required by law, in response to a court order, or to comply with regulatory requirements
.With marketing partners if you have opted into promotional communications (you can opt out at any time).
‍With business affiliates or partners in cases where we collaborate to enhance service offerings.All third-party providers are required to handle your data securely and in compliance with GDPR or applicable privacy laws.

‍5. Your Rights Over Your Data
‍Under data protection laws, you have the right to:
✔️ Access the personal data we hold about you.
✔️ Request correction of any inaccurate or incomplete data.
✔️ Request deletion of your personal data, where legally applicable.
✔️ Withdraw consent for marketing communications at any time.
✔️ Restrict processing of your data in certain circumstances.
✔️ Receive a copy of your data in a structured, electronic format.

To exercise any of these rights, please contact us.

‍6. Cookies & Tracking Technologies
‍We use cookies and similar tracking technologies to:
‍Enhance website functionality (e.g., remembering your preferences).
‍Analyse website traffic, helping us improve performance.
‍Deliver targeted ads, based on browsing behavior.

You can manage your cookie preferences through your browser settings.

‍.7. Third-Party Links
‍Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of third parties. We encourage users to read the privacy policies of external sites before providing personal information.

‍8. Changes to This Privacy Policy
‍We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

The latest version will always be available on our website. If significant changes are made, we will notify users through email or website announcements.

‍9. Contact Us

‍If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us.